Jonathan Cohen

Jonathan Cohen - Freelancer

Technical Writer

  • Location Toronto, Canada
  • Local time Unknown
  • Experience Not specified

I've worked for over 10 years as a technical writer in the software industry, and I have deep experience in producing high-quality documentation for print, online publications, social media, and the Web. I’ve written manuals, user guides, installation guides, technical reference and white papers.

Writing and technology have both been lifelong passions for me, and I have been able to translate this into a rewarding career. I’m strongly client-focused so usability is extremely important to me. I also have a marketing communications background, so I can write appealing, engaging copy.

I excel at researching technical documents. As you know, subject matter experts (SMEs) are one of the most valuable resources a technical writer can have. I have a great deal of experience in getting the crucial information I need from them, while not consuming too much of their time, and maintaining very positive working relationships. Whether through email, IM, phone, or in-person meetings, I know how to tactfully deal with SMEs and other team members -- and where to go for information when they are unable to provide answers.

Lastly, I have excellent knowledge of technical writing tools and technologies, including Microsoft Office, HTML, wikis, and content management systems.

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Jonathan Cohen's Skills

  • Technical writing
  • Web site copy
  • Editing
  • Microsoft Office
  • Adobe Suite
  • Online Help
  • Documentation
  • User Guides
  • CMS Systems
  • HTML
  • Usability

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